Activation Health
Post-order success and technical failure signals.
Device Incompatible %
4.8%
↑0.9%vs prev
Troubleshooting Rate %
11.2%
↓1.4%vs prev
Outcome Composition
Success
87.4%
- Success87.4%
- Device Incompatible4.8%
- Install / QR issues3.6%
- Network / carrier2.5%
- Other1.7%
Failure Rate Over Time
Target threshold at 10%
Top Failure Reasons
| Reason | Trend | |||
|---|---|---|---|---|
| Device Incompatible | 231 | 4.8% | ↑0.9%vs prev | |
| Install / QR issues | 173 | 3.6% | ↓0.3%vs prev | |
| Network / carrier | 120 | 2.5% | ↑0.2%vs prev | |
| Other | 82 | 1.7% | ↓0.1%vs prev |